Are you passionate about creating welcoming environments and ensuring every guest feels at home? Our housekeeping department is seeking a dedicated Public Area Attendant to maintain the cleanliness and appearance of our hotel's common areas.

As a Public Area Attendant, you'll be an integral part of our team, ensuring that our guests feel comfortable and cared for from the moment they step through our doors.

As a Public Area Attendant, you'll:

• Keep it Sparkling: Clean and maintain all public areas of the hotel, including lobbies, corridors, restrooms, and lounges, to the highest standards of cleanliness and presentation.
• Attention to Detail: Pay meticulous attention to detail, ensuring that every surface is spotless and every corner is pristine.
• Enhance the Guest Experience: Create a welcoming atmosphere for guests by ensuring that public areas are well-maintained and inviting at all times.
• Work as a Team: Collaborate with fellow housekeeping team members to ensure efficient operations and exceptional service delivery.

We're seeking a Public Area Attendant who is:

• Diligent: Committed to maintaining cleanliness and orderliness in all public areas.
• Detail-Oriented: Able to spot even the smallest imperfections and address them promptly.
• Reliable: Dependable and punctual, with a strong work ethic and a positive attitude.
• Customer-Focused: Dedicated to providing exceptional service and creating a positive guest experience.

We're seeking a talented and experienced Pastry Chef to delight our guests with exquisite desserts and baked goods. We believe in the power of desserts to elevate the dining experience and create lasting memories. As a Pastry Chef, you'll have the opportunity to showcase your skills and passion for pastry in a supportive and collaborative kitchen environment.

As our Pastry Chef, you'll:

• Craft Delectable Desserts: Create a wide range of desserts, pastries, and baked goods that captivate the senses and leave a lasting impression on our guests.
• Innovate and Experiment: Bring your creativity to the table by developing new recipes, flavor combinations, and presentation techniques to keep our dessert menu fresh and exciting.
• Ensure Quality and Consistency: Maintain high standards of quality and consistency in all pastry offerings, adhering to established recipes and procedures while also exploring opportunities for improvement.
• Collaborate with Culinary Team: Work closely with our culinary team to coordinate dessert offerings with the overall menu, ensuring seamless integration and complementarity.
• Inspire and Mentor: Lead by example, inspiring and mentoring junior pastry team members to foster their growth and development in the art of pastry-making.

We're seeking a Pastry Chef with:

• Passion for Pastry: A genuine love for pastry-making and a desire to continually push the boundaries of creativity and flavor.
• Technical Skill: Strong proficiency in a wide range of pastry techniques, including baking, decorating, and plating.
• Attention to Detail: A keen eye for detail and a commitment to excellence in both presentation and taste.
• Team Player Mentality: The ability to collaborate effectively with colleagues in a fast-paced kitchen environment, contributing to a positive and supportive team culture.

Are you an experienced Sous Chef ready to oversee the day-to-day operations of our kitchen? This leadership role includes supervising culinary staff, ensuring food quality and presentation standards are consistently met, & assisting with menu planning, managing inventory, enforcing food safety protocols, and reporting to the Executive Sous Chef. This role demands strong organizational skills, creativity, and a passion for delivering exceptional dining experiences.

Key Responsibilities:

• Supervise and mentor kitchen staff, fostering a collaborative team environment.
• Maintain high standards of food quality, presentation, and consistency.
• Assist with menu development, including seasonal and special event offerings.
• Manage inventory, order supplies, and control food costs.
• Enforce food safety, hygiene, and sanitation standards.
• Lead kitchen operations in the absence of the Executive Sous Chef.

Qualifications:

• Proven experience as a Sous Chef in a high-volume kitchen.
• Strong leadership and team management skills.
• Excellent knowledge of culinary techniques and food safety standards.
• Ability to thrive in a fast-paced environment.
• Culinary degree or relevant certification is a plus.

Are you enthusiastic about providing exceptional service and creating memorable guest experiences? We're looking for a friendly and attentive Bellman to join our team and be the welcoming face of our establishment.

We pride ourselves on delivering unparalleled hospitality and ensuring every guest feels valued and cared for from the moment they arrive. As a Bellman, you'll play a crucial role in setting the tone for our guests' stay by providing courteous assistance and personalized service.

As our Bellman, you'll:

• Welcome Guests: Greet guests upon arrival with a warm smile and assist with luggage and belongings.
• Provide Assistance: Offer information about hotel amenities, local attractions, and transportation options to enhance guests' stay.
• Ensure Guest Satisfaction: Anticipate guests' needs and go above and beyond to exceed their expectations, providing attentive service at every opportunity.
• Maintain Cleanliness: Keep the lobby and entrance areas tidy and organized, ensuring a welcoming environment for guests.
• Be a Team Player: Collaborate with fellow team members to ensure smooth operations and exceptional service delivery throughout the hotel.

What You Bring:

• Customer-Focused: Dedicated to providing outstanding service and creating positive guest interactions.
• Friendly and Approachable: A people person with excellent communication skills and a welcoming demeanor.
• Detail-Oriented: Attentive to guests' needs and able to handle multiple tasks efficiently in a fast-paced environment.
• Team-Oriented: Willing to work collaboratively with colleagues to achieve common goals and deliver exceptional guest experiences.

We are looking for a qualified Spa Therapist to provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives.

As a talented and experienced massage therapist, we recognize your value and invite you to apply to join our aspirational team to:

• Provide massage services to guests using props and/or products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Keep up to date with current techniques and modalities related to their field of work. 
• Promote and sell spa/salon services including retail offerings related to the Spa.

Job Responsibilities

·        Massage soft body tissues to relieve discomfort and provide treatment for injuries, wellness maintenance or medical conditions.

·        Apply pressure to specific parts of the body with the hands and fingers to release muscle tension and bring relief from related symptoms.

·        Refer clients to other professionals and therapists when appropriate and necessary to treat additional symptoms.

·        Prepare oil blends for clients’ skin and perform other treatment techniques and therapies in addition to massage.

Required:

Licensed therapist with 1+ years of experience

Adhere to all current regulations and laws related to massage therapy

Ability to handle sensitive client information with confidentiality

Ability to pass a background check

Commitment to receiving continuing education

Customer service experience

Supports accounting operations by logging documents, reconciling statements, and running software programs.

• Maintains accounting records by making copies and filing documents.

• Reconciles bank statements by comparing statements with the general ledger.

• Verifies financial reports by running performance analysis software program.

• Maintaining a database, ensuring that records are complete and current.

• Recording information, processing, and filing forms.

• Upkeep of the Fixed Asset Register

• Monthly review of amounts in ‘work in progress’ account

• All warehouse entries should net off against goods in transit entries.

Accounts Clerk 2

• Preparing cheques, deposits, budgets, and financial reports.

• Updating ledgers, researching and resolving discrepancies.

• Abiding by all company procedures and accounting principles.

• Responding appropriately to vendor, client, and internal requests.

• Protects organization’s value by keeping information confidential.

• Updates job knowledge by participating in educational opportunities.

• Accomplishes accounting and organization mission by completing related results as needed.

• All other special tasks or assignments given from time to time by the Assistant or Resort Accountant.

We are seeking a skilled and dedicated Kitchen Technician to join our team. The Kitchen Technician will maintain, repair, and troubleshoot all kitchen equipment and appliances, ensuring efficient and safe operations. The ideal candidate will have technical expertise in electrical, plumbing, and mechanical systems, and a strong understanding of health and safety standards. This is an excellent opportunity to work in a fast-paced resort environment.

Key Responsibilities:

• Perform routine maintenance and repairs on kitchen equipment.
• Troubleshoot electrical, plumbing, and mechanical issues.
• Ensure compliance with health and safety standards.
• Collaborate with kitchen and management teams to maintain operations.

Requirements:

• Proven experience in kitchen equipment maintenance.
• Technical expertise in electrical, plumbing, and mechanical systems.
• Ability to work efficiently in a high-pressure environment.
• Strong problem-solving skills.

Job Title:                            F&B Server

Team:                                 Food & Beverage

Reports to:                     Restaurant Proprietor | F&B Leader

The Food and Beverage Server-Commis Waiter’s will be the face of our restaurant and responsible for our guests’ experiences. Core responsibilities include ensuring guests are warmly welcomed; tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This role may require that you are quick on your feet and have a polite and friendly attitude. Champions of this role enjoy talking to people and thrive in a fast-paced workplace. Success is measured by the incumbent’s ability to provide high-quality service that will help us maintain and attract customers, meet corporate goals and through the accomplishments of their team. 

The Food and Beverage Server-Commis Waiter’s specific responsibilities include:

·        Prepare mise-en-place (Pre-service preparations)

·        Care of all Restaurant Linen, polishing of cutlery and glassware

·        Folding of linen

·        Laying of tables for breakfast, lunch and dinner

·        Meeting, greeting and seating guest

·        Preparation of coffee, Tea and Water Stations

·        Serving of Coffee, Tea and Water

·        Preparation, maintenance and cleaning of side stations

·        Clearing of Tables

·        Filling of sugar bowls, Creamers and Cruets

·        Beverage Service

·        Preparation and serving of bread and butter

·        Thorough knowledge of menu’s

·        Taking of Dinner orders

·        Placing and collecting of orders to be placed on side stations

·        Maintaining the cleanliness of work areas and Restaurant

In addition, The Food and Beverage Server-Commis Waiter will complete any special tasks or assignments that he or she may be given from time to time by Food and Beverage Captains, Supervisors and Leaders.

Are you a high-energy, people-loving fitness enthusiast with a flair for creating unforgettable guest experiences? We’re looking for an Activities & Entertainment Leader to take charge of our resort’s vibrant entertainment and fitness programming.

In this exciting role, you’ll lead the design and delivery of engaging daily activities—from sunrise stretch sessions and aqua aerobics to themed parties and evening shows. You’ll be the pulse of fun, movement, and memory-making at our property.

Key Responsibilities:

• Plan, coordinate, and lead daily fitness and recreational activities for guests of all ages
• Organize and host themed entertainment events, games, and cultural experiences
• Create a welcoming and energetic atmosphere that encourages guest participation
• Supervise activity staff and ensure safety standards and professionalism are maintained
• Collaborate with other departments (spa, F&B, kids club, etc.) to create cohesive guest experiences
• Monitor guest feedback and adapt programming to exceed expectations
• Assist in promoting activities via resort channels (e.g., daily newsletters, social media, guest briefings)

Requirements:

• Proven experience in fitness instruction, group activities, or resort entertainment
• Certification in group fitness, personal training, or recreation (preferred)
• Dynamic personality with excellent communication and presentation skills
• Comfortable on the mic and capable of engaging large groups
• Strong organizational and leadership abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• CPR/First Aid certified (or willing to obtain)

We are seeking an experienced Restaurant Leader to oversee day-to-day operations, hire and train qualified team members, and maintain high food standards. The Restaurant Leader will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.

Duties & Responsibilities:

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people
• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with other teams and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain staff schedule ad assignment
• Conduct performance assessments and reviews

Skills and qualifications

• Proven work experience in a 4-5 star restaurant setting
• Academic qualifications or certifications in a related field
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to lead a team
• Willingness to work flexible hours
• Clear verbal communication and organization skills
• Clear attention to detail and problem-solving skills
• Knowledge of current food and beverage trends

The Resort Electrician is responsible for installing, maintaining, and repairing electrical systems and equipment to ensure the safe and efficient operation of the property. This role requires troubleshooting electrical issues, performing preventative maintenance, and ensuring compliance with safety regulations and industry standards.

Responsibilities:

• Install, maintain, and repair electrical systems.
• Troubleshoot electrical issues and ensure compliance with industry regulations.
• Perform preventative maintenance to ensure the safe operation of resort facilities.

Requirements:

• Licensed electrician with relevant certifications.
• Experience working in a hospitality or commercial setting preferred.
• Strong diagnostic and problem-solving skills.

We are looking for a Room Attendant to maintain the cleanliness of our resort operation. With responsibilities from cleaning guest rooms and bathrooms to stocking supplies and equipment, transporting linen

Job Purpose

The Room Attendant will exemplify the role of a team player. The role ensures guest comfort and delivery of personalized experience to resort guests. The duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. Room Attendants should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Key Duties & Responsibilities:

Please note that this is not a complete list of duties. Body Holiday always find new ways to improve the organization, their guests, and their team members.

• Smile and greet every guest you meet
• Always present a professional image on duty and maintain an exceptional standard of guest service.
• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.       
• Cleaning guest rooms and bathrooms, including making beds and changing linens
• Emptying trash cans in guest rooms or public areas
• Restocking toiletries and other items in guest rooms such as shampoo, conditioner, and lotion
• Replacing light bulbs and cleaning windowsills, baseboards, and door frames
• Providing guests with turndown service at night, which includes making sure that the room is ready for sleeping and that any requested items are available
• Providing guests with towels, toiletries, and other items that they may have requested upon check-in
• Cleaning and maintaining common areas of the hotel such as lobbies and stairwells
• Cleaning and sanitizing public areas such as lobbies, stairwells, lounges, kitchens, and conference rooms
• Making up rooms that have been vacated by guests who have checked out of the hotel
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Requirements:

·        Hospitality certification or relevant qualifications

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We are hiring a talented cook to prepare high-quality meals per food health and safety regulations and company standards. The cook will have responsibility for the timely preparation of food orders, organizing workstations, and assisting other cooks and the Executive Chef as needed. You should also be able to ensure that the refrigerators and storerooms are kept clean and tidy.

To be successful as a cook, you should be able to use various cooking techniques and methods to prepare meals that meet our customers’ expectations. Ultimately, a top-notch cook should be able to handle multiple food orders without compromising on quality.

Cook Responsibilities:

·        Preparing and assembling ingredients for menu items.

·        Preparing high-quality meals and food items according to company recipes.

·        Ensuring that food portions and food presentation meet company standards.

·        Monitoring supplies and re-ordering stock as needed.

·        Cleaning and sterilizing food preparation areas.

·        Assisting other cooks to ensure that food orders are completed in a timely manner.

·        Efficiently resolving problems with guest orders.

·        Ensuring that food health and safety regulations are followed.

Cook Requirements:

·        High school diploma, culinary certification or relevant qualifications

·        Food handling certification

·        Sound knowledge of cooking methods and techniques.

·        Proven experience working as a Cook.

·        Team Player and communicator

·        The ability to stand for extended periods of time.

The Tennis Pro Instructor will provide expert training for all ages of tennis enthusiasts, at various levels of proficiency. You are not only responsible for teaching people how to play tennis and explaining the rules, but also giving advice about how to perform certain techniques, general health and fitness advice, and offering equipment advice. Many lessons involve teaching the students about cardio training and stamina.

The incumbent is also responsible for providing the guests with the balls and racquets to use at the resort tennis courts and ensure that the equipment is also well looked after.

The actual tennis courts will also fall under the duties of the tennis instructor, so you will have to understand how to maintain a tennis court, service the ball machines, and also open up each day for lessons, as well as lock everything up when you are done.

Health and Hygiene Attendant

The Health and Hygiene Attendant will act as a good ambassador for LeSPORT and St. Lucia and will embrace the company’s core values. Every LeSPORT employee will treat guest and other staff, and always strive to behave with:

·       Integrity

·       Professionalism

·       Commitment

·       Friendliness

·       Trust

·       Accountability

·       Co-operative Spirit

·       Honesty

·       Excellence

·       Empathy

·       Politeness

·       Consideration

·       Compassion

·       Respect

The Health and Hygiene Attendant reports to The Health and Hygiene Co-ordinator. The Health and Hygiene Attendant will be an effective team player and an example to all LeSPORT employees. Overall, the Health and Hygiene Attendant is responsible for maintaining a high standard of Hygiene and Cleanliness to the area which he or she is assigned. The Health and Hygiene Attendant must work effectively as a member of his or her team and be a champion of company values.

The Health and Hygiene Attendant must possess and display excellent organizational skills, be an excellent communicator, diligent and work efficiently.

The Health and Hygiene Attendant’s core responsibility is to effectively maintain a high standard of Health and Hygiene. Success will be measured by the incumbent’s ability to work with their team at achieving outlined goals, perform efficiently and consistently and in doing so provide and excellent service to all areas. The Health and Hygiene Attendant’s specific responsibilities include:

• To follow all outlined procedures regarding Health and Hygiene tasks.
• To adhere to the cleaning schedules at all times.
• To adhere to the deep cleaning procedures at all times.
• To correctly store all, cleaning supplies, small-wares, kitchen and buffet equipment.
• To correctly clean and sterilise all crockery, glassware, cutlery, kitchen and buffet equipment.
• To clean all dishwashing equipment.
• To keep refuse bins and cleaning equipment clean and hygienic.
• To operate all equipment in accordance to the outlined guidelines.
• To minimize and report all health and safety hazards.

In addition, the Health and Hygiene Attendant will complete any special tasks or assignments that he or she may be given from time to time by Health and Hygiene Co-ordinator or in the Health and Hygiene’s Co-ordinator absence the Health and Hygiene Supervisor.

We are seeking an experienced Executive Housekeeper to join our team at SunSwept Resorts. The Executive Housekeeper will be responsible for the overall leadership of the Housekeeping department and will be committed to providing excellent guest service and memorable experiences in line with the hotel standards. You will be required to lead and inspire your dynamic Housekeeping team to strive to surpass guest expectations, ensuring the highest standards of cleanliness at all times, and manage guests' room experience.

Role:

·        Planning and managing the housekeeping department budget

·        Organising the purchase of housekeeping supplies

·        Supervising and training housekeeping staff

·        Developing and implementing housekeeping standards and procedures

·        Inspecting guest rooms, public areas and employee work areas

·        Liaising with other departments to ensure high standards of service

·        Ensuring compliance with health and safety regulations and licence requirements

·        Organising and supervising the cleaning, maintenance and security staff

·        Allocating workloads and monitoring progress

·        Developing and implementing cleaning schedules and standards

·        Maintaining stock levels and ordering supplies

·        Controlling and managing linen and laundry services

·        Ensuring adherence to health and safety regulations

·        Dealing with customer complaints and inquiries

·        Keeping accurate records and writing reports

The AC Technician is accountable to the Chief Engineer and is responsible for carrying out scheduled routine inspections and repair of the buildings, plant, distribution systems and HVAC systems in addition to recommending methods of improving performance and increasing the life span.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive maintenance technical experience is essential.

The AC Technician’s specific responsibilities include:

Core Qualifications:

·        Possess 2+ years of HVAC technical experience

·        Preferred to have certifications of trade in HVAC

·        Knowledge of Occupational Health & safety procedures

·        Expertise with HVAC, Boiler Operations, Plumbing and or Electrical

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

Job Purpose

·        To deliver Housekeeping Services, to ensure guests comfort and the delivery of personalized service to each guest.

·        To deliver unsurpassed service excellence to all guests in an atmosphere which fosters unsurpassed service excellence.

·        The houseman acts as part of the organization team and shares the responsibility to deliver the standards of the resort, to ensure that guest and team members are exceptionally cared for, to achieve targets and objective set to improve the overall quality of the product.

·        The houseman must exemplifier the organization core values and behavior, treating internal and external guests with these values.

Duties.

·        Attend daily briefings with the team.

·        Cleaning and maintenance of public areas/room blocks and storerooms. and team member facilities.

·        Guest complains reported immediately for actioning and following up until completion.

·        Replenishment of amenities.

·        Equipment cares and maintenance.

·        Detecting defects, reporting defects for actioning.

·        Completion of checklist.

·        Collection of supplies from stores.

·        Be a Bodyholiday ambassador with all guest interactions.

·        Signing in/out for storage keys.

Required Qualities, Experience and Education include:

• High School Diploma or other equivalent educational qualifications

·        Previous guest service and/or housekeeping experience.

·        Experience using industrial cleaning equipment and products.

·        Flexible working hours.

·        Ability to work with little or no supervision while meeting high-performance standards.

·        Physical mobility and stamina.

·        Ability to follow instructions.

·        Professional and polite.

The Water Sports Leader is responsible for the watersports operation and will guarantee the effective management and organization of the watersports department whilst ensuring your team deliver the highest level of instruction and safety.

Duties and responsibilities:

• To maintain an excellent standard of customer service
• Assist in the preparation, organization, delivery, and execution of activities for all guests both on and off the water.
• Ensure safety cover is of the highest standard from both the beach and safety boats.
• To ensure the highest standard of health and safety is adhered to and that guests are advised on the practical/safe use of all equipment.
• To take responsibility for the maintenance, repair, and security of all watersport’s equipment
• To ensure that the appearance of the beach, and beach equipment always meets guest expectations.
• To set up, pack up, and help all guests use our equipment each day.
• To assist in the organization and hosting of social events, delivering briefings and interacting with guests at all times.
• Experience or working knowledge of Kayaking and Snorkeling.
• Manage staff reviews, appraisals and any disciplinary or grievance matters.
• Ensure all new staff follow an induction programme and are mentored, and trained.
• Ensure all watersports staff are trained, motivated, appraised and developed positively and effectively.
• Calm friendly demeanour
• Professional, safety conscious
• Monitor and control department costs.

Qualifications and Experience:

·        Academic qualification or certification in Hospitality Management, Tourism, or similar

·        Possess 3+ years of Leadership experience in a similar role in a 4/5-star resort

·        Certified PADI/NAUI Instructor

·        CPR and First Aid certified

·        Boat Driver License

·        ASA 101 &103

·        Swim Instructor

·        Pool Plant Operator

Are you a passionate practitioner of Ayurveda and Traditional Chinese Medicine (TCM)? Do you have a knack for creating unforgettable wellness experiences? If so, we want you to join our team, where guest care and holistic health are at the heart of everything we do!

Key Responsibilities:

• Direct and develop Ayurveda services, keeping abreast of industry trends and orchestrating necessary training.
• Monitor and enhance the skills of therapists to ensure excellence in service delivery.
• Build strong relationships with guests and team members, ensuring guest satisfaction and timely resolution of concerns.
• Maintain the cleanliness and upkeep of the facility, overseeing repairs and stock management.
• Ensure accurate and prompt completion of administrative tasks, including staff schedules and incident reports.

Ayurvedic & TCM Practitioner Duties:

• Design and present TCM, Acupuncture, Acupressure, Naturopathy, Yoga, Nutrition, and holistic therapy sessions.
• Deliver paid one-on-one sessions as part of our internal wellness programs.
• Cross-refer guests to appropriate wellness and fitness sessions to support their well-being goals.
• Conduct complimentary sessions for marketing promotions and guest recovery.
• Offer educational talks and demonstrations on various holistic therapies for marketing purposes and team member induction.
• Deliver weekly holistic awareness workshops.

Business Development:

• Host educational sessions and personal consultations to promote and book one-on-one holistic therapy sessions.
• Collaborate with Pre-Arrival Concierge Services and the Activities Ambassador for scheduling and booking.
• Innovate and facilitate new holistic activities and retreat concepts.
• Serve as a Holistic Wellness ambassador, participating in PR & Community Social Responsibility events.

Minimum Qualifications:

• Bachelor’s Degree or Certification in Holistic Wellness or a related field.
• Minimum of 5 years of experience in a 4-5 star resort/hotel leading entertainment & activities.
• Proficiency in teaching at least 2-3 wellness-related activities including Ayurveda, TCM, Acupuncture, Acupressure, Naturopathy, Yoga, and Nutrition.
• Standard First Aid/CPR certification.
• Excellent communication and sales skills.
• Flexibility to work weekends based on business requirements.

If you are dedicated, warm, and genuinely care about enhancing guests' well-being through holistic therapies, we invite you to apply and be part of our exceptional team.

• Minimum Core Requirements/Qualifications:

• Certification from a recognized wine education program (e.g., Court of Master Sommeliers, WSET) is highly desirable.

• Associate or bachelor’s degree in hospitality, culinary arts, or a related field is beneficial but not always required.

• 3+ Years of experience in a sommelier or wine-related role, preferably within a hotel or high-end restaurant setting.

• In-depth knowledge of wine regions, varietals, production methods, and tasting notes.

• Excellent Beverage and Wine standards knowledge

• Strong interpersonal and communication skills for interacting with guests and training staff.

• Excellent Leadership skills in leading multi discipline teams

• Proven Business Acumen, Sales - Budgeting - Forecasting

• Required to work during weekends based on business requirements

• Caribbean Region experience a plus

We are seeking an experienced Senior Sous Chef to oversee the day-to-day operations of our kitchen. In this leadership role, you will supervise culinary staff, ensure food quality and presentation standards are consistently met, and assist with menu planning. You’ll manage inventory, enforce food safety protocols, and serve as the primary deputy to the Executive Sous Chef, stepping into leadership responsibilities in their absence. This role demands strong organizational skills, creativity, and a passion for delivering exceptional dining experiences.

Key Responsibilities:

• Supervise and mentor kitchen staff, fostering a collaborative team environment.
• Maintain high standards of food quality, presentation, and consistency.
• Assist with menu development, including seasonal and special event offerings.
• Manage inventory, order supplies, and control food costs.
• Enforce food safety, hygiene, and sanitation standards.
• Lead kitchen operations in the absence of the Executive Sous Chef.

Qualifications:

• Proven experience as a Sous Chef or Senior Sous Chef in a high-volume kitchen.
• Strong leadership and team management skills.
• Excellent knowledge of culinary techniques and food safety standards.
• Ability to thrive in a fast-paced environment.
• Culinary degree or relevant certification is a plus.

We’re looking for a detail-oriented and results-driven Projects Officer to support the planning, coordination, and execution of key projects across our operations. This role is perfect for someone who thrives in a fast-paced environment and enjoys bringing structure and efficiency to dynamic initiatives.

Key Responsibilities:

• Assist in planning and implementing projects from start to finish
• Track project timelines, budgets, and deliverables
• Collaborate with cross-functional teams to ensure alignment and progress
• Prepare reports, presentations, and updates for stakeholders
• Identify risks and support problem-solving efforts

Requirements:

• Bachelor’s degree in Business, Management, or a related field
• 1–3 years of project coordination or administrative experience
• Strong organizational and communication skills
• Proficient in MS Office and project management tools
• Ability to multitask and meet deadlines

Key Duties & Responsibilities:

Please note that this is not a complete list of duties. StolenTime Saint Lucia always find new ways to improve the organization, their guests, and their team members.

·        Smile and greet every guest you meet

·        Always present a professional image on duty and maintain an exceptional standard of guest service.

·        Greeting guests and responding to queries.

·        Prepare work assignments for next days Room Attendant

·        Prepare housekeeping report

·        Prepare linen report for laundry

·        Prepare maid stores

·        Prepare folders, laundry bags

·        Complete checking of late departure rooms and courtesy rooms

·        Supervise blocks and all public areas

·        Supervise night maids turn down service and office cleaners

·        Supervise room amenities, flowers, Champagne, etc.

·        Ensure that guest laundry is brought to the rooms on time

·        Check turn-down service

·        Man office phone and messages.

. Prepare schedules and payroll files

Required Qualities, Experience and Education include:

• High School Diploma or other equivalent educational qualifications

·        Previous guest service and/or adminsitrative experience.

·        Experience using industrial cleaning equipment and products.

·        Flexible working hours.

·        Ability to work with little or no supervision while meeting high- performance standards.

·        Physical mobility and stamina.

·        Ability to follow instructions.

·        Professional and polite.

Role / Task / Design

Job Title: Duty Manager Team: Administration Reports to: General Manager Responsibility Level: Leadership Resort Purpose: To change people’s lives one person at a time.

The Resort Duty Manager will act as a good ambassador for the BodyHoliday Resort and St. Lucia and will embrace the company’s core values:

•I - Individuality

•R - RESPECT

•I - Integrity

•E - Excellence

MISSION

“To develop Body Holiday as the leading wellbeing experience in the wellness market, while reinforcing authentic destination experiences in a resort setting of surpassed service excellence.”

Role (Purpose)

The Duty Manager is the General Manager's representative during assigned shifts and is responsible for leading daily resort operations, ensuring exceptional guest experiences, coordinating departments, maintaining brand standards, resolving guest concerns, managing emergencies, and supporting operational excellence across the resort.

Business Acumen

The Duty Manager is responsible for making sound operational and commercial decisions that support the achievement of the resort's strategic objectives while protecting the exceptional BodyHoliday guest experience. The incumbent is expected to understand the operational drivers of profitability, productivity, guest satisfaction, and team engagement, and use this knowledge to influence daily decision-making.

Key Duties & Responsibilities

•Demonstrate a strong understanding of daily occupancy, arrivals, departures, room inventory, and operational forecasts to ensure resources are deployed efficiently across the resort.

• Balance exceptional guest service with responsible business decision-making by exercising sound judgment when authorizing service recovery gestures, goodwill amenities, room moves, upgrades, and operational exceptions within approved authority levels.

• Collaborate with Circle Leaders and Heads of Teams to maximize operational efficiency while maintaining luxury service standards and achieving departmental objectives.

• Monitor labour deployment throughout each shift, ensuring staffing levels remain aligned with occupancy, business demands, and approved productivity targets.

• Identify operational inefficiencies, service gaps, and process improvement opportunities through regular property inspections, guest interactions, and analysis of operational performance.

• Support revenue optimization by ensuring maximum room availability, minimizing out-of-order rooms, reducing service failures, and protecting the overall guest experience.

• Promote revenue-generating opportunities by encouraging participation in resort experiences, premium dining options, wellness programmes, retail offerings, and special events while maintaining a personalized guest approach.

• Review guest feedback from internal surveys, online review platforms, and direct interactions to identify trends, recommend corrective actions, and improve service delivery.

• Monitor departmental performance during each shift and proactively address operational issues before they negatively impact guest satisfaction or business performance.

• Maintain awareness of daily financial performance indicators including occupancy, Average Daily Rate (ADR), Revenue per Available Room (RevPAR), food and beverage activity, and significant operational expenses.

• Exercise financial accountability by safeguarding resort assets, ensuring appropriate authorization of guest credits, cash disbursements, complimentary services, and operational purchases in accordance with company policy.

• Ensure all incidents resulting in financial exposure, guest compensation, insurance claims, or operational disruption are accurately documented and communicated to Senior Leadership.

• Prepare comprehensive Manager on Duty reports highlighting key operational achievements, guest recovery actions, incidents, maintenance concerns, staffing challenges, revenue opportunities, and recommendations for continuous improvement.

• Participate in operational meetings and leadership forums by providing meaningful insights, operational statistics, and recommendations that contribute to informed business decisions.

• Support resort initiatives focused on sustainability, cost management, operational excellence, and continuous improvement while maintaining the BodyHoliday brand promise.

Success Measures

• Performance in this area will be measured through:

o Achievement of guest satisfaction and review targets.

o Effective labour productivity management.

o Quality and timeliness of Manager on Duty reports.

o Reduction in guest complaints through proactive leadership.

o Effective service recovery with appropriate financial stewardship.

o Compliance with operational policies and financial controls.

o Successful execution of daily resort operations.

o Contribution to continuous improvement initiatives.

o Positive collaboration with department leaders.

o Protection of the BodyHoliday brand, reputation, and profitability.

Minimum Qualifications

•Degree or diploma in Hospitality Management or related field.

•Minimum 3–5 years' leadership experience in luxury hospitality.

•Strong guest service, conflict resolution, and communication skills.

•Ability to work rotating shifts, weekends, and holidays.

•Knowledge of hotel PMS and Microsoft Office.